Customer Service Rep-Global Services (R108585)
JOB SUMMARY: Receives telephone calls from customers to answer inquiries on various issues, including orders, bills, and shipments. Issues call tags, credits and traces customer order shipments. Interacts with sales TSM’s to inquire about products and the calls of customers intending to place orders. Interacts with Distribution Center TSM’s regarding post order inquiries. Applies customer credit card payments and ACH payments. Henry Schein, Inc. (Nasdaq: HSIC) is a solutions company for health care professionals powered by a network of people and technology. With more than 18,000 Team Schein Members worldwide, the Company's network of trusted advisors provides more than 1 million customers globally with more than 300 valued solutions that improve operational success and clinical outcomes. Our Business, Clinical, Technology, and Supply Chain solutions help office-based dental and medical practitioners work more efficiently so they can provide quality care more effectively. These solutions also support dental laboratories, government and institutional health care clinics, as well as other alternate care sites.